CITIZENS COMPASS Telecommunications solutions provider, Globacom, has launched an initiative tagged Device Protection Service to remove anxieties from the subscribers about the safety of their handheld devices.
The first of its kind initiative in Nigeria’s telecommunications sector is in partnership with Cubecover, the country’s leading technology solutions enabler.
In a press statement issued in Lagos, Globacom noted that the Device Protection service will give its customers, new and existing, protection of their mobile devices against screen and water damage for a small premium, while they receive up to N50,000 worth of screen repairs or replacement when damage occurs.
The company’s Head of Value Added Service (VAS), Mr. Mojeed Aluko disclosed that for just N50 per day, customers can cover their devices against screen or water damage at any time.
He explained: “There is also a N300 subscription for those who would like to pay the premium weekly, while those who prefer to pay the premium monthly only need to pay N600 every month. With this affordable micro-protection, subscribers will receive up to N50,000 worth of screen repair free when damage occurs”. He also disclosed that the device protection will only be active after the customer maintains an active subscription for one month.
Managing Director of Cubecover, Mr. Deji Macaulay, expressed excitement that the strategic partnership with Globacom is designed to alleviate customers’ worries about phone usage, accidental damage and repairs.
Customers who wish to enjoy the initiative are expected to dial *7013*1# to enrol via USSD, by choosing a daily, weekly, or monthly subscription package. New customers without Glo SIMs can walk into any Gloworld shop across the country, purchase a SIM and any phone device of their choice and subscribe to the device protection instantly.
Aluko added that “the customer pays the device protection subscription through deductions from their Glo airtime and they can do so through the option of one-time subscription or auto-renewal. After successful payment, the subscriber receives a link to test the integrity of their device screen. Once the screen passes the diagnostic check, the device’s IMEI is registered with Cubecover”.
“The device protection service is unique because of its simple enrolment process via mobile phones and its affordable micro-premiums. It is also fast as its tech-driven verification process eliminates delays and paper works. It also provides peace of mind for millions of Nigerians using smartphones daily”, Globacom added.
